Important Information
Hotel Big Bear Lake Policies
To help make your stay at Black Forest Lodge in Big Bear Lake as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
- Internet
WiFi is available in the hotel rooms and is free of charge.
- Parking
Free private parking is possible on site (reservation is not needed).
- Pets
Pets are allowed. Charges may be applicable.
- Children and extra bed policy
Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
- Important Information
Please note: The pool and hot tub are closed for the winter season. All reservations made with an advanced purchase or a normal rate will not be able to receive a refund for early checkouts. The normal cancelation policy will apply. Dogs under 25 pounds are permitted upon request. Charges may be applicable. Please contact property for fee information. The property is not responsible for any items left behind upon checkout.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.